CRS Central
Your Central Reservations Partner for Smarter Revenue and Higher Profitability
Revenue
Increase your hotel's earnings.
Reduce operational costs.
Enhance guest experiences.
Reduce Expenses
Reputation
At CRS Central, we redefine hotel reservations outsourcing and revenue management. Our mission is to empower hotels to maximize revenue, reduce operational costs, and enhance guest satisfaction — all while preserving the essence of your brand and service standards.
Driven by a team of professionals with extensive experience in 5-star hotel operations, OTA optimization, and revenue strategy, CRS Central combines industry expertise with innovative cloud technology to deliver a seamless, data-driven, and guest-focused solution.
Whether you operate a boutique hotel, a resort, or a growing portfolio, CRS Central functions as a fully integrated extension of your brand, offering end-to-end reservations outsourcing, OTA management, and revenue optimization designed to elevate performance and profitability.
Our Core Services
“Smart Hotel Solutions. Maximized Revenue. Exceptional Guest Experiences.”
Reservation Management – Precision, Efficiency, and Seamless Experience
Manage every booking with accuracy and speed through fully integrated PMS solutions. Streamline your reservation process while enhancing the guest experience.
Guest Support – Extending Your Hospitality Beyond the Front Desk
Pre-arrival and post-stay assistance that delights guests. Build loyalty through proactive, personalized, and empathetic support services.
Centralized Call Handling – Professional, Personalized, and Brand-Aligned Communication
Delivering expert, brand-consistent call handling that converts inquiries into confirmed bookings. Ensure every guest interaction reflects your hotel’s professionalism and warmth.
Upselling and Cross-Selling – Maximizing Every Guest Interaction
OTA Management – Amplifying Your Hotel’s Online Visibility and Booking Power
Revenue Management – Turning Data into Strategy, and Strategy into Profit
Increase revenue with tailored room upgrades, packages, and experiences. Deliver value-driven offers that enhance guest satisfaction while boosting ADR.
Optimize listings across top OTAs to maximize visibility and direct bookings. Maintain rate parity, engaging content, and high-converting promotions across all channels.
Leverage data-driven pricing and forecasting to maximize RevPAR and occupancy. Transform market insights into actionable strategies that grow hotel profitability.
Why CRS Central
Managing calls, reservations, and pricing across multiple online channels can be complex, time-consuming, and expensive. CRS Central provides a centralized, cloud-based reservations system that connects directly to your Property Management System (PMS) — ensuring real-time synchronization, efficient communication, and a consistent brand experience for every guest.
By consolidating your hotel’s reservation operations, we help you reduce staffing costs, streamline workflows, and deliver a professional, high-touch service every time your guests engage with your property.
We operate daily from 8:00 a.m. to 11:00 p.m., with after-hours support available via WhatsApp and email, ensuring your guests are always attended to — day or night.
5-Star Rated
Higher Profits
Book Your Free Revenue Audit
CRS Central – Revenue Management Consultancy
Identify missed revenue opportunities in pricing, OTA performance, and seasonality — with no obligation.
What You’ll Get in This Free Session
✔ Review of your current pricing & rate structure
Rate parity & discount control
Weekend vs weekday pricing
✔ OTA performance check (Booking.com, Agoda, Expedia, MMT, CTrip etc)
OTA ranking & visibility improvement
✔ Seasonality & demand insights
High & low season pricing strategy
✔ Competitor price benchmarking
✔ Identification of quick revenue wins
✔ Clear, practical recommendations
✔ No long-term commitment. No sales pressure.
Running a hotel in a competitive market like Bangkok, Pattaya & Hua Hin requires constant attention to pricing, demand patterns, and online distribution.
CRS Central offers a complimentary Hotel Revenue Performance Audit designed to help hotel owners and general managers understand where revenue is being lost — and how it can be improved without increasing operational costs.
Who This Is Ideal For
Independent hotels
Boutique & lifestyle hotels
Serviced apartments
Small hotel groups (20–250 rooms)
Hotels relying heavily on OTAs
Local Advantage
Bangkok-based consultant
Physical meetings
Market-specific insights
Fast response & hands-on support
Hands-on, practical support
How the Appointment Works (Very Important)
Step 1
You book a 20–30 minute consultation using the form above.
Step 2
We review your hotel’s pricing and OTA setup before the call.
Step 3
We walk you through the findings and highlight revenue improvement opportunities.
Step 4
If suitable, we discuss a short-term pilot engagement — only if you’re interested.
Data Safety
Your information is kept confidential and used only for the purpose of this audit.
Reach us now
Limited audit slots available per city to ensure quality support.
Start your journey
Reviews
What our clients say
CRS Central transformed our booking process and boosted our revenue significantly.
John
Kabira Hotel
Thanks to CRS Central, we can focus on guest experience while they handle our reservations & revenue.
Sarah
Hotel KK